At OnlyElectricals, we value your satisfaction. If you're not completely happy with your purchase, we're here to help.

✅ Eligibility for Returns

• Products can be returned within Some days of delivery.

• Items must be unused, undamaged, and in their original packaging.

• The original receipt or proof of purchase is required for all returns.

🚫 Non-Returnable Items

The following items are not eligible for return:

• Opened or used electrical components

• Clearance or sale items

• Items without original packaging

• Custom or special orders

🔄 Exchange Policy

• Defective or damaged items can be exchanged for the same product.

• Exchange requests must be initiated within some days of receiving the product.

💸 Refunds

• Once we receive and inspect your return, we’ll notify you about the refund status.

• Approved refunds will be processed within Some business days to your original payment method.

🚚 Return Shipping

• Customers are responsible for the cost of return shipping unless the product was defective or incorrect.

• We recommend using a trackable shipping method for your return.

📞 Contact Us

If you have any questions about our return policy, feel free to contact us:

Email: info@onlyelectricals.com
Phone: +27714877748

Address:  010858 SIZABANTU- INGWELE ROAD KWANGOCOLOSI RESERVE HILLCRESTKWA-ZULU NATAL 3650